Privacy Policy

How we protect your personal information

Information We Collect

We collect information you provide when submitting reviews and creating accounts:

  • Contact information (name, email) for verification purposes
  • Review content and uploaded evidence files
  • Usage data and site analytics (anonymized)

How We Use Your Information

  • Verify the authenticity of reviews through email confirmation
  • Process and moderate submitted reviews for publication
  • Improve our services and user experience
  • Respond to appeals and customer service requests

Privacy Protection Measures

Automatic PII Redaction

We automatically scan and redact personal information from all published reviews, including email addresses, phone numbers, and personal addresses.

  • Reviews are published anonymously without revealing reviewer identity
  • Personal contact information is masked in public summaries
  • Only business-related contact information may remain visible

Data Sharing

We do not sell, rent, or share your personal information with third parties except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With service providers who help operate our platform (under strict confidentiality)

Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (where legally permissible)
  • Opt out of non-essential communications

Contact Us

If you have questions about this privacy policy or want to exercise your privacy rights, contact us at [email protected]

Last updated: September 2024